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 General Handbook 

Opening Hours
Department Routine Hours On-Call 
No Contact Required 
On-Call 
Must Contact BMS
Cellular Pathology Mon -Fri 
9.00am - 5.30pm
  All other times.
Contact switchboard
Clinical Biochemistry Mon -Fri 
9.00am - 5.30pm
Mon-Fri 8.00am - 9am and
5.30 pm - Midnight
Midnight - 8am
Call No: 7070
Sat - Sun 
8.00am - Midnight
Haematology
/ Blood Transfusion
Mon -Fri 
9.00am - 5.30pm
Mon-Fri 8am - 9am and
5.30pm - Midnight
Midnight - 8am
Call No: 7080
Sat - Sun 
8.00am - Midnight
Microbiology Mon -Fri 
9.00am - 5.00pm
  All other times.
Contact switchboard
Location Maps
Location:  All the laboratories are situated at Basildon Hospital, Nethermayne, Basildon, Essex, SS16 5NL.

Out of Hours Service and On-call Arrangements
The Doctor initiating a request is responsible for:

1) Collecting the specimen(s)

2) Contacting the appropriate on-duty biomedical scientist, when necessary

3) Arranging for the transport of the specimen to the collection/delivery service.

Delivery Points - Out of Hours: 

Basildon Hospital       B-Level adjacent to Blood Bank 
Clinical Biochemistry/Haematology Specimen Red box
Microbiology Specimen Green box.

You are reminded that the biomedical scientist on duty or on-call, is working for all doctors in the trust; therefore delays are possible.   Telephoning for results only causes further delay and should be avoided except in an emergency.

The laboratories are open for routine investigations between 9.00am and 5.30pm Monday to Friday at all other times there is an on-call service.

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Phlebotomy Service
A Phlebotomy service is available from a number of  locations. See patient information sheet on blood tests for details

Please note: Patients for investigations that require fasting should be advised appropriately.  Requests for domiciliary visits should be limited to those patients who are too ill or infirm to travel.

Phlebotomy locations and opening times

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Contact Information - 0845 155 3111
Department Enquiries & Results Secretary Clinical Advice Lab Manager
Cellular Pathology extn 8212 extn 8212 Consultant: Dr Kingsley Osayi  extn 8220 Sue Bowler extn 8221
Clinical Biochemistry (01268) 593030 Mrs Kathy Roche extn 3018 Consultant: Mr Tony Everitt extn 3014 Tim Hogan extn 3036
Haematology (01268) 593030  Mrs Jeannette George extn 3019 Consultants: Dr Paul Cervi extn 3018  
Dr Eric Watts extn 3017
 Dr Andrew Pluta extn 1046
David Stokes extn 3024
Microbiology extn 3557 Mrs Joanne Tant extn 3554 Consultants: Dr Roger Sage extn 3554
Dr Carol Werry extn 3040
Dr Benny Cherian extn 1249
Tony Moore
extn 3555
Pathology Computing (including electronic reporting)        Tim Smith
(01268)
598287
Phlebotomy       Karen Edwards
extn 3013
Quality Manager (feedback regarding pathology service)       Karen Edwards
extn 3013

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Specimen Collection
For Hospital Staff:

Delivery Points - Out of Hours: 

Basildon Hospital       B-Level adjacent to Blood Bank 
Clinical Biochemistry/Haematology Specimen Red box
Microbiology Specimen Green box.

All specimens must be fully labelled as follows as shown in Guidelines on blood collection

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Request Forms
All specimens must be accompanied by the appropriate Departmental request from fully and legibly completed with the information as shown in Guidelines on blood collection and relevant clinical details.
This information is essential to ensure the specimen is processed correctly , the results returned without delay and cumulative files established.  It also facilitiates easy access of results on ward terminals
Requests for blood collection from Wards
From Monday to Friday, request forms must reach the Laboratory by 9.00am for collection on the same day. Phlebotomists will collect "timed" specimens e.g. blood glucose, blood cultures, and digoxin and gentamicin levels which have been requested before 9.00am  Any requests after these times must be collected by medical staff.
Handbook
Opening Hours
Location Maps
Out of hours Service
Phlebotomy Service
Contact Information
Specimen Collection
Request Forms
Ward Collection
Guidance
Policies
Patient Information
Clinical Directorate

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